THE TENANT SUPPORT NETWORK WELCOMES YOU
Our Promise
The heart of our network is our tenants. We're here to listen, understand, support and advise. Whether you've lost contact with your landlord, need some help understanding your tenancy agreement or heading towards a dispute, we're here for you.
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The Coronavirus pandemic has left landlords and tenants in the dark. With England and Wales being treated differently and regulations continuously changing it's hard to keep up.
If you're a tenant who needs some free, independent support please contact us at any time.
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ABOUT US
We've worked in the property industry for over a decade. We run and manage a substantial residential portfolio and look after 200+ tenants.
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Having dealt with substantial repair projects, tenants in arrears, and keeping up with the ever changing regulations, we thought it was about time tenants not living in our properties could get in touch.
SERVICES
Our mission is to understand your needs, assess the situation and provide simple, clear guidance on how to achieve your desired outcome.
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Whether you've lost your job and are worried about paying your rent, your property is in disrepair, or you've received a section 8 or section 21 notice, we will work with you to find a solution. With great connections throughout law firms, property agencies and lenders our process is simple:
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1. Email us for a free consultation;
2. Leave everything with us;
3. We provide a summary on the steps you can take and can provide great contacts for independent legal advice or lenders should you need them; and
4. If requested we will manage your case on your behalf (liaise with advisors, landlords, lenders and other property contacts).
UNDERSTANDING TENANCY AGREEMENTS
Transparency is Key
Most tenancies are known as 'ASTs' or Assured Shorthold Tenancy Agreements. These agreements govern the relationship between the landlord and tenant whilst setting out each others responsibilities to one another.
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Whilst we're unable to provide legal advice, we can help you understand the terms of the agreement and what they actually mean to you.
REPAIR COVENANTS & DEPOSITS
Who's supposed to do What?
Repair and maintenance is a common sticking point for landlords and tenants. Landlords typically aim to limit repairs and decoration by tenants and often opt to deal with it themselves.
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If your landlord hasn't carried out works requested you may be entitled to carry them out yourself and charge the cost back to them.
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RECEIVING A S.8 OR S.21 NOTICE
What are my options?
Receiving a legal notice can be daunting and sometimes leaves tenants confused - especially with the current laws surrounding the termination of tenancies.
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Don't worry. We can help you understand what the notice means and guide you through the move out process. Our solicitors are always on standby to provide clear guidance on the legality of the notices and whether they can be contested.